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I have drive ID 0×6102 and my unit pauses and skips.

I also have the 0X6102 and experience the skipping problem.

I have drive 0×6132 and it has been working fine, but with the green pixelation a few times. I have had my system since November 2005.

ID 0×6102 here. Bad stuttering.

0×6102 and guess what….skips like Max Headroom

Bought my 9200 Apr 22 from BellWorld in Oakville. Noticed the freezing problem right away. Surfed and found this thread. Excellent, informative discussion. I believe it’s the drive, not software.

My HD id is 0×6102

Further to the discussions on http://www.apeman.org/2006/01/05/37/
I just spoke to a Bell rep and was told new target date is May 9 for a resolution to the freezing issue. Was not told whether resolution was drive or software related.

Thats great news Huff. Lets hope that Bell sticks to that time frame for the release. Hopefully they are able to get around the 0×6102 hard drive issue without loosing any quality. The 9200 / 9220 is a great box when it is working.

I talked with “Julian” a 2nd tier tech support guy and he said as of yesterday they had no idea when there’d be a resolution. (I originally called right after I bought it a couple weeks ago and was told April 18th so I’d guess they’re just trying to buy weeks at time in tech support)

Anyway, he said a couple things interesting (besides saying you bought it, its yours… doesn’t that frost you). The first is that they are trying to “adjust” the encoding on transmission to correct the problem (can you say hail mary) and the other was that the complete information isn’t being saved to the drive as a consequence. As far as incomplete info being stored, if you stop right after a pause/skip and back it up, the playback at that point invariably does not skip at the same point, so I’m not sure what’s incomplete. As far as playing with the encoding, I’d have thought this is pretty standardized and probably not that much wiggle room there.

I for one am getting pretty annoyed being reminded every 10 – 20 seconds (trying to watch playback) of what a hunk of junk I spent $600 on.

Just received, and unpacked, my 9200. 0×6102 drive. Stutters badly… good times. Relieved (?) that I’m not alone in this boat.

I just bought 2 9200′s in third week of April. One stutters badly and is 0×6102 (surprise suprise). Haven’t recorded anything on the 2nd one yet. Will post when I have an update.

Software version: v142MBJD-N
Boot Strap Version: 1110MBJD
Hardware ID: 0×6102

Stuttering Occurs.

Got this unit today and it replaced 2 other defective 9200′s that I returned within the last 2 months.

I hope this is fixed soon.

Hardware 0×6102
installed today. Stutters badly during any playback.
I don’t need the damn HD yet. I’m going to try to give it back right away.

(same post at: http://apeman.org/2006/01/05/37/ )

Harddrive ID is 0×6102 (yup, you guessed it!) and stutters like crazy.

I’m new to this discussion, I just bought my 9200 two days ago, completely oblivious to this problem. Being an computer geek/tech, I have to agree this sooooo does seem like a harddrive/bus problem. And not something anyone’s going to resolve with software.

As noted by another poster, this stuttering doesnt occur in the same place everytime you play back the same recording. It is my belief that the actual recording is in tact, but the harddrive can’t spin or buffer enough in advance to accomodate for bandwith.

So, we can wait for Bell to fix it… or… who’s going to figure out how we can fix this problem on our own?

I’d love nothing more than to be able to swap out the harddrive myself, if I thought it would solve this problem. But I suspect that plunking a newer/better drive in it isn’t as simple, or as user freindly as doing the same in a PC. Anyone know of any resource on if this is possible, and if so, how to do this?

Hi all, I have an OT question. Yesterday, it seems my HDMI port stopped working. When turning the TV on the picture is scrambled. I tried unplugging everything, but to no avail. Has anyone seen this? I am trying to figure out if it is the TV or the 9200.

Same issue here. I’ve been watching the discussion groups and waiting for a firmware upgrade. My drive ID is 0×6102 and I experience the stutter problem.. actually it appears more like a very short entry into pause mode, sometimes with picture breakup.
I have not called Bell support as I had been hoping that a firmware fix would happen soon. The firmware upgrade on my 5200 solved all sorts of problems, and it now operates almost perfectly.

To BHLombardy, I’ve been following this issue here and at:
http://www.digitalhomecanada.com/forum/showthread.php?t=39113
(apologies if I’m not supposed to reference another forum here, just trying to help). There are people there who have found correct HD models that work and successfully replaced them themselves. But they are out of production and hard to find.

Very interesting note, one person has confirmed this weekend that a BEV support rep actually acknowledged this issue is specifically related to a batch of hard drives. I am calling BEV back May 9, the date I was given for a fix.

I’m the happy/unhappy owner of a brand new 9220 with the 0×6102 drive in it, and you’ve gessed it, the same skipping problem that’s beend reported by others. I plan to call ExpressVu and initiate a complaint so they have it on record.

re:BRIAN. First its JULIEN mon ami and not JULIAN. deuxiement, if you did you buy a junk hunk receiver, let me know, i will buy from you for 300$.

Random surfing… 0×6132 drive and my 9200 is working fine. Glad I didn’t get a bad one, I’d be some kinda pissed if it was skipping like the others are. My old 5xxx series PVRs used to do the same thing, replaced 3 of them, but tech support always said that the memory was corrupted. That was getting bad enough we replaced two of them with outright new purchases and since then we’ve been running smoothly

(knock wood)

any update on this topic…has this problem been resolved???

Got the automated robot call 2 days ago and today noticed the Name Based Recording NOW WORKS, also the ‘launchpad’ feature is active. The ‘Customer Support’ option in the Main Menu is still greyed out

Guess what…watched 15 minutes of ‘The Daily Show’ that I recorded last night and only 1 skip!! (still 1 too many but it does seem to be better) COULD OTHERS PLEASE CONFIRM THIS?

Still waiting for a phone call to see if the callerID thing works…see I have no firends so might be a while before I know

Also ‘TV enhancements’ menu that I don;t remember being there before in ‘Installation’ sub menu

Software version V143MBJD-N (previous version V142)

Received 143 firmware. Stuttering gone. Tried pause/play live tv, play pre-recorded show, even record 2 shows while watching 3rd recorded one. All stutter free.

While I’m happy I can now view recorded shows pain-free, I would still like an explanation from BEV for how this issue was fixed and assurance that there has been *no* loss whatsoever in audio/video quality. Let’s hope we do not now own a “semi-HD” PVR.

Received 143 firmware. Stuttering is still happenning especially on HD channels. BEV has no answer as to why it is happenning. This has become very frustrating. Does anybody else have the stuttering?

Mike, I followed instructions at:
http://www.digitalhomecanada.com/forum/showpost.php?p=371401&postcount=414
for doing a “hard” re-boot (kudos to geneduffy). This cleared my stuttering.

Mine was better, then terrible stuttering returned on some recorded programs. Followed the ‘hard reset’ instructions and seems to be perfect now.

One problem: Some older timers set manually that are programmed to start early now display the name of the preceding program on the PVR list. I guess it takes the guide info from what starts the program, and not what was intended. So I;ve had to reprogram some of these timers. An annoyance but not major

CallerID still nowhere to be seen. Why the problem with such a simple feature. Crappy $99 StarChoice receivers do this…

I haven’t even got my HDTV yet so not using the HDMI but I don;t have sound issues via RCA out. The analog channel scan also works now in this firmware, but the choices for naming channels are limited to US networks! Still, getting rid of the stuttering was the major annoyance. I hope there’s enough pressure on BEV to keep working at fixing the other stuff.

I own a Bell ExpressVu 9200 and have one complaint and would appreciate any feedback. The unit has hard drive HD 0×6102 and software version V143. I am experiencing a “freeze” only on the “back” button (X4 speed) and only while watching “Live” HD channels. It works fine on live, standard definition channels and also on pre-recorded events. I have also called bell with no explanation and only a promise to follow up in a week, something that didn’t happen. This seems to fit the “hard drive” problem discussed in this forum. Any comments or direction would be welcomed?

Peter

I actually went into a Bell store this afternoon and played with a 9220 receiver set up on display. Much to the surprise of the staff I was able to duplicate the same problem that I am having on my machine on theirs. While watching HD channels with HD content, when pressing the back button once, instead of the picture reversing at the 4X speed which it should, the picture freezes. This happens only with live “tv” as there is no problem with pre-recorded video and no problem with a SD channel with SD content. I am rethinking this is a software problem, because if it was a hardware problem, it should give me the same problem with pre-recorded video.

Peter

Hi Peter –

I agree, it sure sounds like a software problem. It looks like there may still be porblems with drive id 0×6102. I was not able to re-produce the error with my unit (Drive ID 0×6132). Did the Bell store have the same drive ID as you?

Thanks for pointing it out, Bell reps do read this site from time to time, so hopefully they will become aware of it shortly (If they don’t know about it already).

Yes, the hard drive at the Bell store was a 0X6102, the same as is in my machine. Do you suspect it may be related to the hard drive, a software issue or a combination of the two? Thanks for your response.

Peter

I have the latest firmware and was wondering if anyone knows what HDMI version is part of this? 1.1 or 1.2? I am having a problem with my TV when I set the 9200 to 720p or 1080i where a 1/8th inch section at the top is scattered white lines, almost like the whole screen shifts down…only with HDMI…with component, everything is okay. Panasonic told me the HDMI version on BEV 9200 is probably 1.1 and needs upgrading. BEV tech support cannot tell me which version it is. Any help would be appreciated.

Bought a 9220 PVr with a 0X6002 Hard drive in it. Can any body tell me wich brand and model HD this is?

Regarda and thanks

Hi
My 9200 H/D ID is 0X6132 and I have never had the stuttering problem. My question is, my software version is 144 so does that mean I recieved the fix for the stuttering problem on a machine that never had the problem? Would the software fix only address the 0X6102 hard drives? I guess what I’m wondering is if they had to mess with the compression and bitrates to resolve the stuttering issue resulting in lower quality did the machines without the problem (0X6132) have this software update and if so did it affect the quality of the recordings. I guess this sounds a bit paranoid and I should be thankful I never had the problem with this unit. I should point out this is my 3rd 9200. The first 2 skipped and stuttered on playback but I didn’t have the H/D ID info like I have now so I am not able to tell you which hard drive was in the first 2.

I have the 0×6132 model with the 144 version.
Recently (last month) i noticed i’mg getting odd pixelation colours popping up on NON HD channels. It will occur on an HD channel when the commercial is NON HD. Has anyone noticed this? I’m running HDMI cables and a new Sony LCD tv.

Thanks

Hi Apeman,

I purchased the 9200/9220 this week and I’m having bad drop-out problems. Live TV is fine, but playback of anything recorded stutters badly (unwatchable, really). I have the 0X6102 and my software version is V144MBJD-N. It seemed that this was the version that had the fix, so I’m not sure what to do. I haven’t called BEV yet. I was wondering if there is someone in particular I should be speaking to.

I also have a second TV (in the bedroom) that will not accept the signal. The installer said that it is because the TV is analog. The 2nd TV is 20 years old, but it was top of the line at the time. This same TV worked on my old receiver, but apparently, because the is a digital signal, it is not compatible.
Any thoughts?

I am also having trouble watching live TV while recording a program on another channel. I get a message saying that changing the channel will cancel the recording of the current program. I thought I could record two programs and watch a third. When I called Tech support they told me that I could not watch a live channel while recording on another. Is this true?

One last thing… When I set up programs to record, some of them appear on the list with the name crossed out. What does this mean? Is it a duplicate? Is it still going to record?

Any help would be greatly appreciated.

Doris

Hi I have had this skipping problem for 8 months with the 0×6102. has anyone heard lately if they have a solution? I also have a few channels that are very fuzzy? jumpy? and extremely annoying considering what we pay for this product.